Intercultural coaching

Objective

Intercultural coaching assists international staff working across cultural borders in becoming aware of the specifics and potential of cross cultural situations in order to handle them more successfully. The objective is to

  • enhance communication,
  • broaden the individual options of action,
  • realize and use the potential of synergy and
  • optimize cooperation.

Content

Coaching is a short-term and goal-oriented process to discover individual ressources and to develop one`s own potential effectively. Intercultural coaching offers the possibility to pick up real challenges the coachee is faced with in his day-to-day (working) environemnt. Often these have to do with communicative problems on the backdrop of the intercultural environment. During the coaching specific plans of action are developed.

It does make sense to have participated in an intercultural training beforehand such that the coachee has already reflected his own cultural behaviour and got sensitised to intercultural differences.

Intervention techniques

In the context of intercultural coaching a variety of methods can be used depending on the situation at hand:

  • the Intercultural Readiness Check to assess the cultural competencies (IRC-Test),
  • diverse question and communication techniques,
  • different forms of visualisation,
  • reflection charts and checklists and
  • knowledge transfer in form of facts and figures, tips and recommendations, which are not given in classical coaching (Schroll-Machl 2006).

Successful coaching is only possible if the relationship between coach and coachee is based on mutual respect. For this reason a preliminary talk is of vital importance to get to know each other and to set the rules.